Popular Services

Print request service.

Not sure which service to request? Submit a general service request.

Create, modify, or delete a distribution list.

Request a new account be created or an existing account be modified.

Academic Assistants, Coordinators and Managers can request to merge program sites or add staff to an existing program site.

Request multiple sections of the same course be merged into the lowest number section.

Request an increase to your staff colour print quota.

If you require support with setting up your grade book or releasing your grades, please reach out to contacts as per below:
1. Your Program Coordinator
2. Faculty member Melanie Jones Melanie.Jones@saultcollege.ca; or
3. Emily Milito, Emily.Milito@saultcollege.ca

This service enables authorized users to request a non-traditional course site in the Learning Management System (LMS) for courses not residing in Sault College’s Course Information System (e.g., workshops, professional development). The IT team configures the site using provided details, including purpose, course name, facilitators (up to two), sections, and start/end dates. Facilitators can add other college employees to the site. This similiar to a course sandbox, however, sandboxes are meant for prepartion and non-traditional courses are meant for course delivery.

Submit a request for assistance in resolving an issue or problem.

Ask a general question regarding ITS related services.

Request a password reset for faculty, staff, and students' login accounts.

Move a computer and equipment between offices, classrooms, or labs.

Call ext. 2504 for Emergency Technical Assistance during a class or event.

Managers, Academic Assistants and Coordinators can use this service to request enrolments in LMS (NOT Instructor role). Student Services can use this service to request Notetaker enrolments in LMS. CICE can use this service to request enrolments in LMS for their area.

Request a Program or Course End Date Extension.

This service allows Academic Assistants to submit a ticket after uploading new or revised course outlines to the SharePoint site. IT downloads the outlines, ensures they are named correctly (COURSECODE_Course_Outline.pdf) and makes them available on LMS to be added to courses.

When duplicate accounts are created for a student, IT Staff will merge the accounts into one.

Use this service to seek information regarding LMS or to make a suggestion.

Request to have a wired ethernet port installed, activated, or deactivated in a campus building.

Setting up audio/video presentation equipment for special events.

Request a Sandbox course in the LMS for development, testing, or copying course content.

Note: Existing timetabled courses can be repurposed as an alternative.

Request access to college resources while off campus via VPN.

Service to request a student name change.

Request a news article be added to the Sault College website (saultcollege.ca).