AppsAnywhere Vendor Access Process

AppsAnywhere technicians have been provided these steps but if a technician experiences issues these are the steps they'd need to follow.

Overview

AppsAnywhere technicians have been provided these steps but if a technician experiences issues these are the steps they'd need to follow.

Instructions

Setup VPN access first

As MFA can only be configured for one user at a time, each time a new AppsAnywhere technicians need access MFA needs to be reset.

ITS Instructions

To reset MFA

Reach out to Infrastructure Team asking for MFA to be reset on the va-software2 account.  You could say, "A new AppsAnywhere technician needs access to the vendor VPN, using the va-software2 account, to makes changes to the AppsAnywhere environment.  Can you reset the MFA on that account so the new technician can gain access?"

AppsAnywhere (Vendor) Instructions

Setting up MFA for first use: Navigate to https://mysignins.microsoft.com and setup MFA before attempting to connect to the college VPN.

 

Connecting to the Sault College AppsAnywhere Servers

1. Navigate to https://vmrdcb02p.saultcollege.ca
2. Login using the va-software2 account {In Keepass}
3. Click the VendorAccess Link
4. An RDP file will be downloaded
   If you receive a security warning, click Keep
5. Click Open File
6. Click Connect when prompted
7. Login with the same account as Step 2 
8. You will then be connected to the RDP session
9. From here access to the needed servers have been configured